"On-site filter replacement" service is subject to scheduling availability and usually takes 1-2 weeks to arrange.
 
A video tutorial on "DIY filter replacement" is available at https://youtu.be/sLiaZLL_S1g.
 
Model
  
Airgle AG500
 
Filter set includes
  
HEPAfast Filter
  
Gas & Odor Filter
 
Weight (with package): 5.1kg